First and foremost, I was skeptical about shopping at petland, since I have always been one to adopt, but Eliza made the shopping process so easy for us. She treated us with the utmost respect and was able to answer all of our questions and was not pushy at all. She thorougly explained the financing process to us and even went out of her way to walk us through the aisles to help us pick out toys for our new family member. We are excited to take our new corgi puppy, Butters, home!!